Customer support over email, tickets, live chat, remote desktop support, VoIP and self-help.
Easy to use and a pleasure to interact with, with our automated system you can just send in a brief email to our Help Desk and we will automatically create a new ticket for you and reply back confirming that we have received your request and letting you know what the ticket reference is.
We monitor the help desk whenever we are awake as we are addicted to our mobile devices, so we endeavour to resolve any emergency issues as quickly as we can.
If your business demands 24×7 telephone support, we can provide this as part of your support contract, as our network operation center is manned day and night.
Help Desk
Easy to use and a pleasure to interact with, with our automated system you can just send in a brief email to our Help Desk and we will automatically create a new ticket for you and reply back confirming that we have received your request and letting you know what the ticket reference is.
We monitor the help desk whenever we are awake as we are addicted to our mobile devices, so we endeavour to resolve any emergency issues as quickly as we can.